FREQUENTLY ASKED QUESTIONS ABOUT RETURNS

How do I make a return?

If something isn’t quite right, you can return your parcel to us. The cost of the delivery will be taken out of the original payment and we ask that items are returned clean, unworn and have all their tags on. You can email or message us on Instagram and our customer service team will help you. Once your return has been received and processed, you’ll be sent a confirmation email to let you know.

How long does my return and refund take?

Returns take a maximum of 14 days to reach our warehouse and be processed for a refund. Once this has been done, you’ll receive a return confirmation email to let you know. If you haven’t received confirmation after 14 days, please contact customer service through email or Instagram with your proof of return and a list of the items returned.